0-24 h luggage storage – for arriving and departing guests. Please ask at the reception.
A/C – Heating/cooling devices are at your service in every room.
Access-system with individual security code – After entering your individual code you can take your key from the room-box and before your leaving we kindly ask you to place the key there again. In case of a technical problem do not hesitate to ask one of our colleagues.
Barbecue/kettle-cooking – Barbecue and kettle-cooking facilities are in the garden. Barbecue-set and kettles are free, coal and wood for extra fee. Please book at the reception 24 hours before.
Bathroom products – at the reception. (e.g.: toothbrush, toothpaste, shaving products.)
Beach accessories – Please ask our staff
Bedlinen- Min. 2x/week
Bike rental – we use external service-suppliers for extra payment. They bring the bicycles to the pension and pick up them here as well.
Bike storage – next to the garden gate
Blanket and pillow – If you need extra please ask the reception.
Check-out – On the departure-day until 10:00 am
Cleaning- Extra cleaning for special fee.
Daily bedlinen change – Please ask at the reception for extra payment.
Emergency– in case of emergency please call the following mobile number: +36304782366
Extended continental breakfast- Every day, from 8:00-10:00, in the pool area. Please indicate you request until 8 pm the day before. Cost/person: 3.000 HUF.
Flexible check-in and check-out: due to our code-operated access system you can check in or check out any time during the day, Please, inform the reception in case of night departure.
Hairdryer – In every bathroom.
Highchair – Free, ask the reception.
Internet, WIFI – In all rooms and public areas free. Username: Balaton Fantasy Panzio, Password: Balaton8230.
Ironing table and iron – on request at the reception
Late check-out – For extra payment. Please indicate your request at the reception. Latest check-out: 5pm
Laundry – Please turn with your request to the reception. The service is for a special fee.
Luggage carrying – On request (from room to room).
Minibar- In every room – menu-card on the fridge.
Mobile phone – with multi-language manual at the reception.
Newspapers/magazines – available at the public areas and in the breakfast room
Parking – Places are limited available in the garden for our „garden-level” guests. Parking places are in front of the building. Parking is free in the whole street.
Payments – Cash (HUF, EUR), bankcard, credit card, SZÉP card, transfer.
Pillow – Extra pillows on request at the reception.
Pool – Heated pool ONLY for our guests from 8:00 am to 9:00 pm, free of charge.
Pool-Bar – At your disposal from the fridge at the pool. Our menu is placed at the fridge.
Printing service – Please turn with your request to the reception. The service is for a special fee.
Programs – Information about the actual programs are in the brochures in the rooms or for more information please ask the reception.
Radio – Via TV or internet radio. Please chose the remote- controller to find the right channel. In case of a technical problem ask the personal.
Reception- Open: from 8:00 am – 10:00 pm
Safe – In every room, look for user’s manual close to the safe. In case of technical problem, we give your assistance.
Sewing set– On request at the reception
Shoe cleaning accessories – On request at the reception.
Smoking – Only at the restricted areas, please ask for information at the reception.
Table tennis – The table tennis is paced at the pool. Please ask for rockets at the reception or look for them in the storage-box next-to the pool.
Towel – Small- and big-size towels are prepared for you in the room. Beach towels are at the reception for extra fee.
Travel cot – Free, please ask the reception.
TV channels, Smart TV – The channel list you can find in the file in your room. The remote controller is also there.
Umbrella – At the reception.
Tel: +36 30 4782366